Well, first of all, you need a copywriter for your small business who has a dog...

Now that box is safely ticked, you also need a copywriter for your small business if you plan on wooing those lovely customers. 

Everyone is a snoop these days. They check your reviews. They check your social media (or lack of). They check your website. They check your blog. If they could, they'd probably check your mum raised you well.

People don't just want to hand their cash over to anyone. They want all sorts of crazy things like values, principles, ethics, sustainability, equality, diversity, fair trade and blimey, so they should.

If we don't want to have to make a swim for it with the polar bears in fifty years' time, everyone should care or start brushing up on their breaststroke.

Your content isn't just about selling. It's about bonding. It's about branding. It's about caring. Nike, Coco Cola, Google - there's a reason why they have gigantic digital teams wooing us 24 hours a day, 7 days a week. They want to be inside our heads. They want to be our right arm. They know it works big time.

Now you might not have their big bucks, but fortunately you don't need to. Since starting on my digital marketing journey I have secured hundreds of clients, referrals, testimonials and millions (yes millions) of views of my content and business. 

I don't do the hard sell. I just make sure I am fresh in their minds for whenever they need me and I have some fun with it. Fun stuff = way more customers. Dull content = the Titanic. 

So if you like your content with a spicy hot side of sales sauce and a dinner bell that keeps on ringing (that means good content, I should stop writing at lunchtime...), then give me a shout. But whatever you do, whatever you decide; please, no boring, buzzword content. If peeps wanted a lullaby they'd ask for one...

#cpcopywriting 

Selling your product or service used to involve some flash, slick-haired dude with a massive briefcase.

Then it involved a gaggle of telesales people with insanely polished vowels. 

These days it involves something even slicker than a slick-haired salesperson. 

Selling your business, your ideas, your brand... it involves digital marketing.

Cue gasps everywhere. Said no one. 

Digital marketing is nothing new. It's been with us for some time. But that doesn't mean it's any clearer as to what works and what is wasting your time. There are heaps of digital marketing agencies selling SEO this and keyword-rich that. But more often than not, your average small business owner is ploughing funds into their marketing and hoping for the best.

Fact: 80% of the SEO on your website is made up of the words you write. 
Fact: Blogging on your website is a customer keyword party with some serious RSVP.
Fact: Social media earns people an army of leads and business.
Fact: If doing all of this on a regular basis isn't your day job, you don't have a marketing team, or any desire to hire one, you need a "me" in your life.

I am one of those rare creatures who loves their job. I love it when my clients do well and I love sitting quietly behind the scenes weaving my magic.

Ready to hire a freelance digital marketer to work hard and smart for your business? 

Then shoot me a message...
Claire@cpcopywriting.co.uk

Marketing your business quietly, respectfully and following the industry 'norm' achieves what exactly? 

Not too much. 

And yet many people are understandably nervous about making noise, grabbing attention and ruffling feathers.

Nagging doubts. Is it too much? Not enough that? You could procrastinate until someone else takes the sale. 

I've been there, I get it. My client's are repeating the same problem... Fear of judgement and public failure online.

People will always judge you, even if you do nothing? So why not do exactly what's best for you and your business and that isn't quietly conforming.

Quietly marketing your business and your brand doesn't work. You have to get comfortable articulating exactly who you help, how you help and why you're the best.

It's not a comfort zone for many people and we've all been taught from an early age not to brag, not to boast. 

Perhaps that is why digital marketing can be quite unsettling. It's a fine line between confident and arrogant. But put simply, if you don't trust your own hype and skills, who will?

Digital marketing is about grabbing attention, standing out from the crowd and letting your target audience know that you're the business they should be talking to.

Sure, they may be some unpleasant comments and I can't guarantee everyone plays nicely online. But the lucrative inbound enquiries more than make up for it.

You can't keep everyone happy and put frankly you don't need to.

Market your business loudly, proudly and successfully!

Refurbishing my old website took me quite a while. I obsessed a bit. Making pictures, writing content. I scrapped everything and everything had to be "just so."

But the time it took me has paid for itself.

I've won three new client's off the back of it with one lovely lady saying "the minute she read the website, she knew I was the one." 

I won't lie, feedback like that is fantastic!

It's such a fab feeling - being proud of your published work and it successfully attracting and winning new business.

I'm even winning new client's in America and Europe.

Like, how cool is that?

Your website is owned by you and controlled by you. No one can rip that rug out from beneath you.

Other avenues, such as social media, are not. We merely pitch our tents on Instagram, LinkedIn, TikTok, Twitter, etc.

With any business strategy, diversity is key. You:

a) Reach more customers and 
b) Avoid the risk of too many eggs in one basket

People find me via Google and Google maps. People find me on social media. People refer me.

But you need quality solid content that makes you proud.

Are weeds curling around your content?

If so, let's prune and grow 👌





 here to edit.

So, you have made the decision to write your own copy. That could be a book, some company literature, an e-book...you get the idea. 

Even the greats - the books that adorn your e-reader and the finest shelves are pimped, primed and perfected by a fresh set of eyes. What is the readability score? Does it flow? Are there any awkward transitions? Are there sentences a mile-long? Are there passages that seem obvious to you and not so obvious to others?

There are plenty of strong reasons why a copy editor can not only help your book read well, but help it fly off the shelves. 

What is the difference between a proofreader and a copy editor? 

A proofreader does not rewrite your content. They simply check everything is written correctly in terms of spelling, punctuation and grammar. 

A copy editor will possibly proofread too - but their job goes much deeper. They will re-write passages of the book and make suggestions to improve readability, ensure the text is sharp, clear and your point well made. 

The last thing any author wants is their readers re-reading the same passage of text over and over because it just won't sink in. A good copy editor will prevent this. Lengthy sentences are another enemy. Indeed, I have read sentences with more than 50 words before I saw a full-stop. Nothing sees a reader lose interest quicker. 

What's the readability of this blog post? 69.7. The Harry Potter books by J.K. Rowling are all 70 and above. This indicates they will be understood and enjoyed by the average 12-year-old with 70 being the target range (even for adults). 

If you need an experienced, second pair of eyes over your work - give me a shout. I have edited books for published authors and in true geek style, love nothing more than obsessing until it's perfect. 

Warm regards as always - Claire

To market or not to market? That is the question...

Actually, it isn't. The question isn't, "should you be marketing" it is, "how should you be marketing".

What are our options in this situation? 

a) Hand in the towel and stop talking to customers (I know how that ends), or
b) Keep talking to customers and potential customers and offering value

I am firmly in camp 'b'. I haven't worked hard and built up a fab business just to close it overnight due to a virus. Marketing is more important than ever. Everything hasn't just jumped online, it is now the era of digital-first. Your marketing strategy shoulders a heavy weight and it is the survival of the digitally fit. 

Is marketing insensitive during a truly horrible global pandemic? It might be if it doesn't reflect the situation, but it certainly shouldn't be. Savvy marketing is leading with empathy, stability and courage. It is picking us up when we're down, entertaining us, keeping us in touch and (of course) promoting products and services of value. 

I am helping client's communicate with tact, respect and sensitivity. Because when this is all over, (hopefully) our businesses won't be. 

#staysafe #stayhome #staydigital

I strongly encourage new clients to complete it. I have a little template and everything. Why is it important? Because unless you can tell me (in simple terms) a handful of important things about your business:

• I will have to guess
• You haven’t got your proposition and value nailed, so it is more likely to fail
• Your content will not continually loop back to your important stuff

1. What exactly are key messages and why are they important? 

Key messages are the main points you want your target audience to hear, understand and remember. Everything from branding to sales drives should receive a notable boost when you nail down and communicate your key target messages effectively. They feature heavily in your content and should make your audience think “yeah great, (insert your company name) understands me and can help me with my issue.”
 
2. Why should you write down and nail down your key messages?

What is the core essence of your business? Who do you help and how? Who are your primary and secondary target buyers? How can you (specifically) help them? A few simple questions, answers, statements and benefits later, and your value is not only understood by your business. It is understood and valued by your target buyers. Cha-ching.
 
3. How do you decide what your key messages are? 

Think about who is going to read your key messages. What language will resonate? What do they want to read? What do they care about? Next, what problems will you help them with and what are your corresponding solutions. Don’t over-complicate things here with jargon or internal lingo. A simple, clear, concise statement that is factual and down-to-earth works best.
 
4. What is a Key Messaging Platform and why should I use one?

It’s a simple tool or document that is placed in a shrine and upheld by each and every one of your staff. Don’t know what the key messaging platform says? Fire them immediately. This is the bread and butter of your business. Its heartbeat.
PS, just kidding about the shrine and firing people (mostly) but you get the idea.

Would you like a FREE Key Messaging Platform? Help yourself. It is uploaded to my feed.

​Warmest regards,
 
cpcopywriting.co.uk

As 2020 fast approaches, will this be the year that you deploy digital marketing to captivate your audience?

Your content may be non-existent, sporadic or time-consuming, but it doesn't need to be. With a microblog of up to 400 words starting from just £80, professional, consistent, outsourced content is just a few clicks away!

Wishing all of my existing and future customers a wonderful Christmas and a very healthy and happy new year!

Imagine if a credible source continually kept introducing your business to your target audience. The tills would be ringing. Done well, your content has this ability. But too often, marketers go straight in for the kill and forget to build credibility beforehand. Digital marketing can introduce your business to a massive audience or a small but precise pool - you can choose.  

Sales then step in once the (all-important) introduction is made and their task is so much easier. Marketing have handed them a prospect aware of your offering and brand.

This partnership is what truly successful businesses use to move prospects through the sales funnel and provide a consultative experience that builds trust. Once the trust is formed the buying begins. But buyers are more clued up than ever. They conduct research and have infinite choices and information. They want product demos, informative blogs, customer reviews - content that confirms you are the best provider and their decision is the right one. Supplying this content at the right stages of the customer journey transforms your target audience from cool to warm. It isn't always a 'quick' win. You will want to populate your sales pipeline with a healthy mixture of prospects at various stages in order to secure a steady stream of business. But your content can quicken up the process and create awareness of your offering.

If buyers are not aware of you, they cannot become customers, so how can businesses create awareness?

1. Map your buyer journey in detail (effective inbound marketing communicates with the buyer at every stage of their journey)
2. Research! Research is vital. Who is your target market? What issues do they have? What interests do they have? Track their interaction. How can you help them and what channels and messages do they respond to?
3. Initiate awareness. Having done your research you should now be able to tailor relevant content that will be of value and interest to them. A helpful blog, product demo, video or 'how to' guide are all a great opening act. 
4. Listen. We can be so busy trying to market and sell that we don't listen enough. Prospects like to talk (as do we all). Listen. They will tell you their issues and interests and you can then tailor the right solution. 
5. Easy on the selling. Sounds odd this one, but people can smell the sell a mile off and it's a digital turn-off. Focus instead on building a relationship and then the selling can naturally commence. 

Relevant content starts the relationship between you and your target audience and makes that vital introduction. 
Don't miss a trick, help lure customers to you (the modern way) with valuable, expert content. 

I have written countless blogs, articles, guides and case studies that were well received with little or no revisions. As I writer, I cannot deny, they are my favourite kind. Whilst revisions are a natural part of the process, no writer wants to see their copy hacked to bits and covered in red in Tracked Changes. The ideal scenario for both parties is a written home-run.

So, what can be done to give your copy every chance of success?

The common denominator whenever the copy falls short of the mark is the client brief. Or should I say, lack of? The #clientbrief is just a handful of questions that can take your copy from zero to hero. Why? Because you steer the ship. You are the expert and I am the writer. If it is unclear what you want me to communicate, how and to whom, the copy will be some well-penned guesswork.

Many clients like their blogs to be quite down to earth with everything accessible and explained. But on occasion, you may wish to write for an audience of marketing experts (for example) who will not need the minutiae explained. To ‘over’ explain will be a turnoff, a waste of time. An answer to, “who is your target audience and how knowledgeable are they of your company and this topic?” eradicates this issue.

Another important question: “what key information would you like to include?” Just some simple bullet points here ensure that I cover off your expertise and key messages within your copy.

Great copy should have an angle, it should help your audience and make them sit up. No angle, no strategy, no value, usually equates to little visibility or connection which is absolutely not the idea.

Do you outsource regular content to a writer and, if so, do they guide the process for you and write exactly what you want? I am not making false claims of zero revisions. Revisions are natural, certainly during the formative stages of a working relationship. However, as a rule of thumb, an excess of revisions is a sign the process is not structured and presented to you in a simple format. Or, it could be a sign that you are a teeny bit lazy and didn’t complete the brief. No judgement. Well, maybe a little.

Full disclosure, my client brief is here. There are fifteen questions and you may not need to complete them all, but this client brief is valuable for us both – ensuring we really nail your copy.

You may be able to tell, I am a client brief advocate and, in all honesty, you should be too. It removes all of the guesswork and will help you attract clients, boost your followers – whatever your objective is, the client brief helps you to meet it. 

Would you like a competitive quote for a one-off or long-term copywriting or content writing project? Perhaps you like a review of your website including all proof reading, suggestions and improvements to ensure it really communicates your value? You may wish to start encouraging leads and enquiries via digital marketing and blogging. However you wish to drive your business forward, the right copy will help.

The first hour is complementary. You can let me know exactly what your are looking for and see if we are a good 'fit'.

Drop me an email, claire@cpcopywriting.co.uk

Warm regards,
​Claire

The hallmark of a great website? It helps the audience. How do you write your own website without sounding like, “me, me, me?” It can be tricky. You want to tell your audience about what you do/offer but there is a knack.  

Too many websites focus on their award-winning teams, industry accolades, etc. and cannot resist the urge to brag about their fabulous products and services. Yes, these things are important but your visitor wants to know whether or not you can assist them. They have a specific need which brought them to your website. If you do not demonstrate how you can help them with this issue, they will soon be off to find someone else who can (in around 15 seconds).

Your website is your modern-day shop front. Is it written in a way that piques interest and helps the audience? If not, no one is going click, get in touch or buy from you. A lot of people are a "copywriter.” After all, we can all write and it’s not that hard, right? But, if your website is responsible for your customer interaction and company reputation, is it not worth getting a professional to write it perfectly for you? I certainly wouldn’t get inside a car with someone who doesn’t know how to drive or have an electrical fault addressed by anyone but a qualified electrician. Put simply, if you don’t feel the investment in your website is worthwhile you can quit reading now and no hard feelings. But, if you do feel it is worthwhile, please enjoy my top 10 tips for exceptional web copy:

1. Identify your target audience – sounds simple this one, but if you are trying to appeal to everyone in order to capture as many sales as possible, it is likely that you appeal to no one.
2. Have a separate strategy for the content on each HTML page, this will help to avoid cannibalisation and duplicate content – which affects both your visibility and the customer experience
3. Talk about them, not you. As per my musings above, help them, speak to them, write about their issues and needs.
4. Speak in positive, appealing language. “There will be no issues with your project,” should be, “our experienced team will seamlessly manage your project.” All I heard in the first sentence was, “issues” and “project.”
5. Get persuasive. Emotional storytelling and content marketing are vital for a stand-out website. A good story pulls at an emotional thread and captivates the audience. Your thread and story need to directly link to your audience and their problem.
6. Use hyperlinks to help your audience easily navigate your website and find what they need. It will also help with the authenticity of your site. Hyperlink to authoritative external sites and hyperlink internally on your own site. For example, hyperlink to the contact button, a product, a case study that solidifies your credentials, etc. PS, don’t go mad with the hyperlinks.
7. Don’t be ambiguous, include strong calls to action that leave the reader in no doubt about their next steps.
8. Get critical. Read your copy to a friend, a colleague or better still someone who is not inclined to tell you it’s great because they wouldn’t want to hurt your feelings. A writer needs thick skin. Don’t use 20 words where 10 will do.
9. Make sure all web copy is written in an active voice and be sure to check its readability. Passive tense does not grab the reader.
10. You may not need a full re-write, but the benefits of asking a copywriter to check your web copy and make any necessary revisions and improvements can have a dramatic impact.

If you found this article helpful, please like, comment and share.
Best,
Claire.

It can be really tempting when writing about your own business/products/services to talk about all the features and specifications - almost assuming that everyone will understand (as you do) the value of the product. The practice of on-page SEO is quite simple really and highly beneficial for your business and website. There are a number of key ranking factors that will make a supreme difference to your customers being able to find you.

So which factors affect search rankings? Because (let's be honest) we all want to be on the first page and (ideally) at the top. Those all-important top rankings send (potentially) thousands of customers to your website.

What questions should you run through when writing web copy?

• Is your writing and website authentic, reflecting your brand and values?
• Does your website provide obvious value for your customers, or is it full of self-worth?
• What needs does your website help your audience with specifically?
• Does your content differentiate your business and value from the competition?
• Are title tags concise, relevant and the correct length (there are tools to help with this)?
• Have you completed keyword research and are primary keywords, or seed words, organically placed for optimal results?
• Are alternative popular search terms written into your site?
• Does everything sound natural and helpful, or like keyword vomit?
• Is your primary keyword in the URL?
• Are images clear, strong and compelling?
• Are images titled with ALT tags?
• Is your site visually appealing with the appropriate white spaces, content and navigational elements?

Be honest, would searchers opt to ‘go back’ from your page and keep searching? Have a look at the top-ranking sites and do a bit of snooping on the competition (they probably do the same to you and all is fair in love and war). You can see what terms are ranking well and Google will inform you of the ‘related search terms’ further down at the bottom of the page.

It is common for website responsibility to fall to someone within a business who is not an expert – someone with little or no digital content experience. Sometimes a small team is responsible for updates and content. When more than one person writes your web copy, you may find there are issues with its tone of voice and consistency. This can damage branding and recognition.

What else can you do to improve your website?

• Present unique content about your given subject
• Be hyper-relevant to a specific topic (usually a product or single object)
  
• Include the subject in the title tag
  
• Include the subject in the URL
  
• Include the subject in the image alt text
  
• Discuss the subject several times throughout the body copy
• Link back to the appropriate category page
• Link back to its subcategory page (where applicable)
• Link back to its homepage
• Be mobile-friendly

Research is your friend. Research your target audience, their needs, the market, the competition. Conduct market research. Do keyword research. There is plenty of information available, however, it can get confusing.

Importantly, register your site on Google Search Console and claim your spot on Google Maps. Regularly check Google Search Console and make the recommended, necessary changes.

Not sure how to determine your keywords? For further reading and help, please click here.
Best,
Claire

Strong content is your highest-earning, most successful employee. You don't have to pay out any commission, but you do need to look after your content to ensure it performs for you.

Copywriting and content marketing are a combination of creativity and science. Getting it right means that your words resonate with your target audience and compel them to act. Copwriting is business copy that convinces.

That said, writing good copy isn’t easy. In fact, it’s rather hard. It takes time, research, experience and know-how. Most people think they can write (and of course they can), but writing words that persuade a stranger to do something, simply through your words alone, is a tough gig.

The main goal of copywriting is to gently persuade and sell your business to your target audience. However, before you can lure prospective new customers you need them to find your website. Your website is your modern-day shop front. If your shop was on a busy high street you could be reasonably confident that an attractive shop window would lure footfall through your door. Sadly, there is no such footfall of ideal customers ‘wandering’ past your website. You need to direct them.

How is this done?

Great question.

Methods vary from the technical practices behind the scenes on your website to the ‘off-page’ approaches you might use to raise awareness and visibility of your site. For example, blogging, link-building, social selling, etc.
​​
​TIP: don't miss an opportunity; optimise on-page SEO by adding descriptions to your images, shrinking them (so that pages are not slow to load - which hampers SEO) and add ALT tags so your images positively impact your SEO.
​
As you can see from the above image, if I type “hire a copywriter” into Google, there are several PPC (pay-per-click) adverts in the top SERP (search engine results page). These advertisements are paid for by a business so that they feature prominently. This particular strategy is favoured by many. Done well, it can be an effective way to boost awareness and drive traffic to your site.

Of course, it comes at a price and you will need to keep paying to keep featuring in those all-important top SERPs, but, organic content is almost 6 times as effective as paid content. Google is responsible for 94% of total organic traffic, so put simply – Google needs to become your new best friend.

Your keywords are the specific words that trigger your site when people enter them into Google. They are a clever way to direct traffic to your site. They must be relevant and strategically placed across your website to optimise your site and get you onto the top SERPs.

Determining the right keywords that your target audience will use is vital. Empowered with this information you can optimise your content and drive customers to your site. It is one of the highest return on investment (ROI) SEO activities that you can do as a business.

There is no universal approach. It will vary based upon:

·        Your website
·        Goals and objective
·        Your resources, knowledge and budget
·        Your industry

So, what should you do?

1.      Define your niche and seed words

Describe your product or service in your own words. Brainstorm. Be logical. What terms and keywords will people use when they search for you? Type the term into Google. Does it find your competitors and similar businesses? Your seed words are the bread and butter of your product.

2.      Check what is already working

Data will steer strategic decision making and give you a real helping hand. What does your site already rank well for? Google analytics and Google search console are free tools and a mine of useful information. If your site isn’t ranking well for obvious keywords and seed words, it needs optimising and improving. If it is ranking for keywords and seed words then check your position, ranks and impressions. Keep using what works well and optimise pages that are under-performing.

3.      Research your competitors

Research really matters. When the competition is creeping above you that (of course) isn’t ideal. Consumers rarely search past the first page so ranking matters. Often your competitors can supply you with enough keywords to keep you very busy and improve your SEO. Type your seed words into Google. Who is featuring and for what? Where are you? If you scroll to the bottom of the first SERP on Google, you will find other searches/terms/keywords that were used. These are the terms your target market is using and they are right there to find for free. You are now in the competitive research loop. Be warned, hours may pass like minutes during this period.

4.      Use clever plug-ins, like Yoast

Yoast (in WordPress) is the plug-in that will optimise your site (up to a point). Other clever ‘cheats’ and tools include SEMrush, Moz and Ahrefs. They will help you to cover off the basics and are great for any level of knowledge.

5.      Know your USP

If you aren’t writing your content with a strong understanding of what you offer, who would need it and why, then you are going to struggle. You cannot optimise poor content. Even with some solid keywords, once your target audience click, your content it is not going to resonate. Poor content is not going to meet their needs.

I hope you found this helpful. If so, please like, comment and share. 😊 

If I may assist or you have any questions, please give me a shout... claire@copywriting.co.uk

​​​The majority of websites have a prominent page devoted to blogging. And, understandably so. It is your opportunity to demonstrate your industry knowledge, boost your brand and give value to your target audience. There is also the potential to lure fresh customers from keywords and boost SEO.

So, if everyone is blogging (millions of people/companies daily), how can you make sure your blog is stand-out fresh?

1. Work your angle
​
An evocative, compelling angle is a must for your blog. It will transform a decent blog to must-read click bait. Think before you write. How are you going to help your audience? Why will they be interested in what you are writing about? What emotional thread do you plan to gently tug on? Your angle is essential and can easily be uncovered with a little tenacious research, a quality brief and experience of writing sales content.

2. Give your blog some structure 

As with all good storytelling, your blog needs an introduction, a middle and a conclusion. Clear structure will keep your audience reading and help them understand exactly what you are trying to tell them. 
Top tip: make sure your conclusion includes a call to action on all blogs designed to encourage inbound leads.

3. Use headings, paragraphs and white spaces

Strong headings, paragraphs and white spaces are your friends. Big, solid blocks of text (especially when writing for digital) are a massive turn-off. Readers do not have the commitment to unravel the key messages when your blog reads like a book. Keep your message punchy and easy to read with a visually appealing blog.

4. Get comfortable with keywords

Your blog has the ability to direct traffic to your company website, which in turn can convert visitors into customers. Potential customers can find your blog when it triggers keywords. For example, you enter into Google, "find me a fitness instructor in Barnet" and some clever fitness instructor in Barnet (who has written a blog including those keywords) should be in those prized page one search engine results. And page one search engine results lead to business and revenue.

5. Add regular content

Google will know that your site is active when you post regular content. Without regular content Google will not regularly crawl your site - negatively impacting its SEO. Regular content also keeps giving your target audience value (hopefully) and will attract potential custom. Post at least once a week and write a minimum of 500 words per blog. However, don't just post for the sake of it. Poor content will have the opposite effect and put potential customers off. Worse still - poor content can and will damage your company's reputation.
​Top tip: don't forget to check your blog's readability.

If you struggle to create regular, fresh blog posts - I can help. A 500-800 word blog post costs less than you think. Using a professional copywriter ensures your brand image is consistent, your keywords are organic and your content is what your target audience are looking for. 

For a quote or any advice - please get in touch.

Claire 
​

It is the focal point of your business - the place that prospective customers go to check your credibility, view your offering or perhaps even to buy products and services. Yet often your website receives little or no attention from one year to the next. Perhaps a third-party manage the hosting for you and the process is cumbersome and expensive. Maybe you spent a hefty sum getting a top-notch, professional site that is SEO-friendly and feel the deal is done.

Rather than treating your website as an adhoc expense, it is better to update it little and often, keeping it fresh and up-to-date. Your company website isn't about you. It is a tool with which to conduct business and engage with your target audience. Modern analytics provide more than a steer, they can direct you to your potential customers.

Rather than waiting 3-5 years to totally overhaul your site (at considerable expense), instead make regular data-driven decisions known as Growth-Driven Design (GDD). GDD will improve your customer experience and website. If you have the resources and know-how to deploy this strategy - you can spend a lot less money and tailor your website to your target audience in the process.

It doesn't make sense to invest thousands of pounds in your most important digital tool and then leave it stagnant. The internet is always changing and so are its search engines. It's true, a poorly designed website is an immediate turn-off. If you haven't invested in approximately 4 years it could be time for a face-lift. I speak to some people who don't realise the true value and purpose of their website. It tells people what their company does, which is fine, right?

Wrong.

Every industry is crowded. There are plenty of people who do what you do and sell what you sell. Getting your head above the crowd matters. You may have sales teams and marketing teams but then where do all of these prospects head (once they hear about you), to validate whatever they heard and see if you can help them? Any would-be clients who find you through a search engine or specifically look for you online are expecting your website to impress. And you don't have long (around 15-20 seconds). Your website needs to impress quickly or that would-be client is lost to the competition. Your website is encouraging or discouraging revenue opportunities all of the time.

Your company focus will move around throughout the fiscal year. Your content should reflect this and support your strategy. You will (no doubt) push different products or services at times, try and fill any gaps or shortfalls and capitalise on any opportunities that present themselves. Your content strategy is part (a big part) of your sales strategy and in harmony are a partnership that can really deliver.

Up-to-date content on your website not only keeps your clients informed, it also tells search engines that your site is active and relevant. Content marketing has proven to be integral to all digital marketing and that shows no sign of stopping. Regularly investing in your content is an investment in the ongoing conversation with your target audience.

Your website may not need thousands of pounds spent on it...just a little TLC.
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Claire

Catchy, sharp, witty, formal...there are so many options. To say we are all small fish in a ridiculously large pond is a gross understatement. Yet somehow we need to lure potential and existing customers, impress recruiters, colleagues, managers and (let's be honest) friends with our creative, attractive, original personal biography.
It is your moment to impress, be unique and get your message across. There are a few important questions to ask yourself before you put your proverbial pen to paper that will guide the process and induce a better outcome.

1. Who is your audience?
2. What are you trying to achieve?
3. What would you like your audience to think and do after reading?
4. What pivotal information would you like to divulge?
5. What tense should you write in, in order to support your objective?
6. How concise is your bio (be ruthless here, you don't have long)?
7. Have you said the most important thing first?
8. Is your bio authentic and consistent; does it sound like you?
9. Have you included all critical information and contact details, making it easy for your reader to get in touch?
10. Have you proofread your bio (this one is so important that I debated slotting it in at #1)?

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It can be tempting to inject some humour, however, I would advise caution here. Don't go over the top. What is funny to you could alienate someone considering you for a great job role. Sometimes the humble bio (in a misplaced attempt to get noticed) may say things like, "awesome Ninja who will make you money." It is of course down to personal preference, but I am not convinced by these tactics. Blunt does not equal impressive.

Are you using your bio to sell your company, sell yourself, or as more of a CV? The answer to this question will very much dictate how it needs to be written. Are you writing for a particular audience or is your bio a general introduction?

You are your own brand and your bio can make or break it. Writing isn't everyone's cup of tea, but asking the above questions will guide you along the right path. Say what you want to say and be authentic. I have remained quite formal and corporate in the past as I thought that was the ‘done thing’, but there is nothing wrong with allowing your personality to shine. In doing so you will attract potential business suitors who are like-minded and a good cultural fit.

Adding a testimonial or references boost credibility and remember to 'show' not 'tell'. Linking to further resources or web pages will help your audience, boost SEO and potentially attract business. Throughout the writing process always remember who you are writing for and what you are trying to achieve - this keeps your bio on the right track. Copy with an angle directs your content and brings your subject matter to life.

Lastly, I recommend keeping your bio up-to-date and adding a good profile photograph. Be open, go wild and smile - that sort of thing.

A lot of people find it really hard writing about themselves. I have written copy for an internationally acclaimed, New York Times best-selling author. About an hour into our first meeting, having been gaily chatting away, I said to this person (who I was slightly in awe of), "I have to ask: why am I writing your website? Why wouldn't you just write it yourself?" The response was, "oh no, I can't write about myself."
Enough said.

If you would like some help articulating your appeal, please get in touch for a competitive quote.

Warmest regards,
Claire